Terms & Conditions

Greggs Customs will send an order confirmation to the email address on your invoice. On the evening that the order is shipped, the e-commerce software will send a shipping confirmation and tracking number to the email address on your invoice.

Orders shipped within the continental United States are shipped via USPS.  Most products are shipped via USPS Priority Mail.

Orders shipped outside the continental United States are shipped via United States Postal Service. Please note that payment of any customs duties is the customer’s responsibility. Greggs Customs does NOT quote customs duties.

We do not authorize nor accept returns on closeout/clearance items, electrical parts, special orders, or merchandise that has been installed, used, modified, painted or not in original new condition. Please be very careful when ordering clearance or used items. Please check fit before installation. Deposits for special orders are not refundable.

All authorized refunds and exchanges will be gladly considered if you email us at support@greggscustoms.com within 7 days of receipt of your package. Once we authorize the merchandise to be returned, we will issue you a Return Authorization (RA) number to be written on the outside of the package. Please send the merchandise in its original condition and packaging, prepaid and insured to:

Greggs Customs Inc.
4 South Rd.
Deerfield, NH  03037

Any product returning to greggscustoms.com must be in its original, unused condition with its original packaging intact. All product contents must be returned in the original condition as well. Any returns that do not meet these criteria will be charged a 15% restocking/handling/processing fee.

Any returns that are sent without a return authorization number will cause delays in correcting any issues you may have. Please contact us first!

Shipping and handling /insurance charges are not refundable. Please allow up to 72 hours for refunds to be processed.

Products offered for sale, their prices and availability,  and other offers are subject to change without notice.

Payment Methods:

Greggs Customs accepts Visa, MasterCard, PayPal and bank wire transfer.

International Payments:

Due to increased fraudulent activity, conatact us in regards to accepting credit cards for international orders. You can place an order using a confirmed PayPal account. We also accept payment using a wire transfer as long as your order is at least $1000. For more information on wire transfer payments please contact support@greggscustoms.com.

Sales Tax Information:

Due to the location of our store, we are not required by law to collect applicable sales tax on all orders shipping to New Hampshire. No tax will be added to orders that are shipped outside of New Hampshire.

Online orders:

The most secure and efficient way to place an order is online at Greggscustoms.com. We process online orders during business hours upon receipt of your order. When ordering online, your credit card is charged automatically at the point of purchase and an invoice with your shipping information is created for our shipping department to process the order for shipping.

Greggs Customs will send an order confirmation to the email address on your invoice. If your order is shipped by UPS, UPS will send a shipping confirmation and tracking number to the email address on your invoice.

We do our best to ship all orders as quickly as possible.  Due to the nature of our product line, some parts may need to be machined or processed otherwise upon receipt of order.  You will be notified of inventory status and lead time via email once the order is received.

Phone orders:

If for any reason you cannot place an order through our website you can call us at (408) 370-4770 to place an order by phone.

Under no circumstances shall Greggscustoms.com or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Greggscustoms.com website or its products.

Products sold by Greggscustoms.com are designed and manufactured strictly for racing applications or incorporation on street machines which are used for racing or show. They are not intended for street use, and some products may, in some localities, be illegal for use on the street.  Please check Federal and/or State laws regarding use your vehicle.

Motorcycle racing is a dangerous activity. While every effort has been made to ensure that our products are designed and manufactured to the highest possible quality standards, Greggscustoms.com cannot assume responsibility for property damage or personal injury incurred by or concurrent with the use of products purchased from Greggscustoms.com, even if such damage or injury is the direct result of the failure of a product purchased from Greggscustoms.com.

Greggscustoms.com assumes individuals performing the installation of its products to be qualified race mechanics, who can make the judgments and adjustments which may be necessary in the installation process, and which cannot be anticipated by Greggscustoms.com in advance, in order that the installation is a safe and proper one. Greggscustoms.com assumes no responsibility for damage or personal injury which may be caused by the manner in which  Greggscustoms.com products are installed.

If you use a Greggscustoms.com product, you use them at your own risk. We want you to be healthy, to ride safely, and enjoy a long lifetime of motorcycling. Please do not use any product if you are uncertain of your ability to properly install it. If you are uncertain about your ability to properly install or use any Greggscustoms.com Product, you may return it provided that it is a regularly stock item in unused original condition at any time for a refund less shipping and handling charges. Please contact us if you have installation problems. We can walk you through it or recommend an installer in your area.

Proper installation of parts is the responsibility of the customer. Greggscustoms.com is not responsible for any liabilities incurred from installation or faulty installation. Information provided by Greggscustoms.com via website, phone, fax, or email is only a guide and is not a substitute for the services of a professional, certified mechanic. If you do not have experience regarding installing aftermarket bodywork, performance parts, or accessories, we recommend you pay a LICENSED PROFESSIONAL for installation.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Greggscustoms.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Greggscustoms.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Greggscustoms.com’s Return Policy.

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

By using Greggscustoms.com and its related subdomains, services and other sites and tools linked to Greggscustoms.com (collectively, the “Site”), you agree to these Terms & Conditions and the general principles for the Site regardless of whether you have read through all of the applicable terms. As used in these Terms & Conditions, ” Greggscustoms.com “, “us” or “we” refers to Greggs Customs Inc. and its subsidiaries and affiliates. WE RECOMMEND THAT YOU READ THESE TERMS & CONDITIONS, AS THEY INCLUDE TERMS SUCH AS LIMITATIONS OF LIABILITY, AND OTHER PROVISIONS THAT MAY LIMIT YOUR RIGHTS.

You must accept all of the terms in these Terms & Conditions before you become a registered user of the Site. By accepting these Terms & Conditions, you agree that these Terms & Conditions will apply whenever you use the Site or any service or business offered on the Site. In addition, you will also be subject to any additional terms and guidelines applicable to any such separate service and business (which, if inconsistent with these Terms & Conditions, shall control). If you do not agree with any of these Terms & Conditions, including any linked documents, do not use the Site.

All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Greggscustoms.com or its suppliers and protected by U.S. and international copyright laws. All trademarks, service marks, and trade names are proprietary to Greggscustoms.com. All other trademarks not owned by Greggscustoms.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Greggscustoms.com. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Greggscustoms.com or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Greggscustoms.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Greggscustoms.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Greggscustoms.com may require additional verifications or information before accepting any order. Once you have placed a online, phone order, or other type of order with Greggscustoms.com, you have entered in a contract to purchase and your credit card will be charged immediately. We make every attempt to ship orders the same day when received by 12PM EST. If the order does not ship the same day it is placed as in the event of a back ordered or drop shipped item you will be notified.

Carbon fiber and fiberglass parts are hand-made. Small irregularities in the cloth, pinholes in the surface coat, and hair line scratches may occur and are not considered defects. These parts may also require minor modifications prior to painting and/or installation. Test fit and modify prior to painting. PAINTED OR MODIFIED PARTS MAY NOT BE RETURNED FOR ANY REASON.